Shipping Policy – Kyra Jewellers

Thank you for shopping with Kyra Jewellers! We take great pride in offering high-quality silver jewelry and ensuring a smooth and secure shipping experience for our customers. Please review the details of our shipping policy below.

  1. Processing & Shipping Time: We aim to dispatch your order as quickly as possible.
    • Orders are usually processed and shipped within 3 to 5 business days after confirmation and payment verification.
    • For customized or made-to-order jewelry, processing time may be longer. You will be informed about the estimated delivery timeline at the time of purchase.
  1. Shipping Charges: We offer flexible shipping options to suit your needs.
    • Free standard shipping is available for all orders above ₹2500.
    • Orders below ₹2500 will be charged a standard shipping fee, which will be displayed at checkout based on your location.
    • If you choose Express Shipping, the full shipping cost will be charged to the customer, regardless of order amount. Express shipping offers faster delivery timelines through priority courier services.
  1. Shipping Coverage: We deliver to most pin codes across India.
    • Kyra Jewellers currently ships to all locations within India, including remote areas.
    • For international shipping, please contact our support team. Shipping charges and delivery timelines for international orders will vary depending on the destination.
  1. Order Tracking: Track your shipment easily once dispatched.
    • As soon as your order is shipped, you will receive a tracking ID via email or SMS.
    • You can use this tracking number on the courier partner’s website to check the real-time status of your shipment.
  1. Delivery Delays: We always aim for timely delivery, but a few delays may be beyond our control.
    • External factors such as weather conditions, government restrictions, courier delays, or regional lockdowns may occasionally cause a delay in delivery.
    • Kyra Jewellers will keep you updated in such cases and will work to ensure the package reaches you as soon as possible.
  1. Accurate Shipping Details: Please double-check your delivery details before confirming your order.
    • Make sure your shipping address, pin code, and contact number are accurate.
    • Kyra Jewellers is not responsible for any delays or losses resulting from incorrect or incomplete address information provided by the customer.
  1. Damaged, Missing, or Lost Shipments: Customer satisfaction is our top priority.
    • If your product arrives damaged or tampered, please inform us within 24 hours of receiving the package along with photos.
    • For lost shipments, we will coordinate with the courier company and offer the best possible resolution.

Contact Us: For any questions regarding your order, shipping, or delivery.

    • 📧 Email: Kyrajewellers.co@gmail.com
    • 📞 Phone: 7890955133 (Available: 10:00 AM – 6:00 PM, Monday to Saturday)

We’re always here to help you with a smooth and secure shopping experience.

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